Bead Stringing supplies and Accessories
Telephone: +49 (0)7422 / 4494
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Ordering

Please mind, that our Minimum Purchase Value is about 100 EUR / 150 USD.

Telephone Orders

Order by E-Mail (service@griffin.de) for the fastest possible service, however feel free to call in your order to one of our friendly Customer Service representives at +49-(0)7422-4494.

Pricelist Orders

If you have a GRIFFIN catalog and a GRIFFIN pricelist in your hand and would like to place your order by item number, click here for an Express Order form. Just fill in your order and send it back by E-Mail service@griffin.de or Fax. +49-(0)7422-4469.
Klicken Sie hier für das Bestellformular: Printable form (PDF) | Excel form


Mail Orders

Order by E-Mail for the fastest possible service, however feel free to mail your order. Mail orders may be sent to:

Griffin GmbH
P.O. Box 168
78713 Schramberg
Germany

Klick here for a printable order form: Printable form (PDF)

International Orders

Orders shipped to addresses outside the E.U. may be placed by E-Mail service@griffin.de or by contacting our Customer Service at +49-(0)7422-4494. International orders are shipped  by DHL or FedEx.

Ordering confirmation

Within the same day receiving your order, you will receive from GRIFFIN an E-Mail confirming the receipt of your order.

Payment options

GRIFFIN accepts payments by:

  • Prepayment
  • cash with delivery
  • PayPal
  • Creditcard (Mastercard or Amex)
  • invoice (only established customers)

 

Shipping and Returns

When will my order ship?

For orders placed before 12 am (MEZ) all in stock items ship on the same business day. Orders placed after 2pm (MEZ) are processed the next business day, and in-stock items ship the day after being processed. Orders placed on weekends or holydays ship the next business day.

Shipping rates

 

Griffin GmbH offers a basic shipping rate for all online orders, so that the customers also benefit from our favourable conditions.

 All non-online orders will be handled individually!


The basic shipping rates are as follows:               

Shipping costs to Germany:                               free of shipping costs

Shipping costs to European Union:                  5 EUR

Shipping costs worldwide:                                 35 USD / EUR

 

If you wish express shipping, an express surcharge will be added to the basic shipping fee in the amount of:

 + EUR 5.00 for Germany

+ EUR 25.00 for European Union

+ 30 USD / EUR for worldwide shipping


The total amount of the invoices do not include the accruing customs clearance fees of the carrier and the import value added tax of the addressee's country. These fees are to be charged exclusively by the recipient of this invoice.

 

Returns and Exchanges

We are happy to accept returns, and there is no need to call for prior authorization on regular items. We do not accept returns on special orders.